Help center
How can we help?
Answers in under a minute - just like the dramas. Can't find it? Reach the team below.
Watching & the app
Why are the episodes only one minute?
Every Halla Drama episode is a single turning point - a confession, a betrayal, a cliffhanger. One minute in, one minute out, and you are three taps from the next.
How many episodes can I watch free?
The opening episodes of every series are free, and the exact count is configured in the series data. After that, unlock the rest with coins or go VIP.
Can I save episodes for offline viewing?
Offline viewing is not available on the web experience yet. You can stream available episodes while online.
Does Halla Drama work on my TV?
Halla Drama is built vertical-first for your phone, but you can cast to most smart TVs from the app.
Coins & VIP
How do coins work?
Coins unlock individual locked episodes - 25 coins each. Buy a pack once and spend them across any series.
Do my coins ever expire?
No. Your balance stays in your wallet until you spend it.
What does VIP include?
VIP gives access to eligible episodes while active, including configured Originals access, without deducting coins during VIP playback. See Pricing for the active plans.
Can I cancel VIP anytime?
Yes. Contact support or use the active payment provider controls. You keep VIP until the end of the period you already paid for.
Account & billing
How do I reset my password?
On the sign-in screen, tap "Forgot password" and we will email you a reset link.
Where do I see my receipts?
Open Account -> Billing to view coin pack and VIP charge records returned by the backend.
Can I change my region?
Your region is set from your account country. Contact us if you have moved and we will sort it out.
How do I delete my account?
Account -> Privacy -> Delete account. This removes your watch history, wallet, and profile for good.
